Introduction

The Social Way is Anglo American's social performance management framework. It brings together our principles, commitments and approach to managing social performance across all Anglo American-managed sites and throughout the mining lifecycle.

The framework has evolved over time to reflect changing business needs, stakeholder expectations, international standards and emerging good practice.

The latest update introduces greater clarity, flexibility and focus, helping sites prioritise what matters most.

The Social Way framework is built around four core components:

1. Social Way Policy
2. Social Way Standard
3. Social Way Assurance Process
4. Social Way Toolkit

1. The Social Way Policy

The Social Way Policy defines Anglo American's vision, principles and commitments for social performance. It sets out our commitment to meaningful stakeholder engagement, respecting human rights, avoiding, preventing and mitigating adverse social impacts, and maximising opportunities to generate stakeholder value. It reflects our commitment to operating responsibly and delivering lasting, positive outcomes for communities affected by our activities.

Aligned with international standards and good practice, the Policy provides the foundation for social performance management across Anglo American-managed sites and throughout the mining lifecycle.

2. The Social Way Standard

The Social Way Standard translates our commitments into action. It defines the minimum requirements and expected outcomes for social performance management, providing a consistent framework across all Anglo American-managed sites.

The Standard focuses on what needs to be achieved, rather than prescribing how sites should achieve it. This gives operations the flexibility to respond to their local context, risks and priorities, while maintaining a consistent approach to social performance across the business.

3. The Social Way Assurance Process

The Social Way Assurance Process supports continuous improvement by assessing whether social impacts and risks are being effectively managed in line with the requirements of the Social Way Standard. It helps identify opportunities to strengthen performance, manage material risks and share learning across the business.

4. The Social Way Toolkit

The Social Way Toolkit is publicly available and provides practical guidance and tools to support implementation of the Social Way Standard.

Integrated into business processes

The Social Way emphasises the integration of social performance into core business planning and processes, including our Operating Model and Sustainability Strategy.

Social performance supports growth by integrating social risk and impact considerations early into planning and options analysis, helping to strengthen business plans, support land access and permitting, and build long-term trusted relationships with host communities.

The Social Way is also integral to operational excellence, informing operational risk management, incident investigation and learning, contractor management, mine closure planning and other key business processes.

A rights-based approach

The Social Way takes a rights-based approach. Aligned with our Human Rights Policy, respect for human rights is embedded throughout the framework and informs how we engage with stakeholders, identify and manage impacts, and make decisions. Including:

• Engaging with affected stakeholders in ways that are inclusive, meaningful and respectful, including consideration of vulnerable and disadvantaged groups.
• Site-level community grievance processes, which must be legitimate, accessible, predictable, equitable, transparent, rights-compatible, based on engagement and dialogue, and require remediation as needed.
• Identifying, assessing and managing social and human rights impacts and risks.
• Understanding and considering the needs of vulnerable groups in the design of management approaches and controls.
• Applying a mitigation hierarchy that seeks to avoid, minimise, mitigate and, where appropriate, remediate adverse impacts arising from site activities.