For each project a Terms of Reference (ToR) should be developed. The ToR is the key reference document for designing, contracting, and implementing an project and should include:
- The specific problem the project is trying to address.
- A mapping of desired outputs and outcomes at the project level, including, where possible, the anticipated Social Return on Investment SROI (see 4A.4 Tools and Guidance Notes and 4A.2 Task 7), and in all cases, the Theory of Change (see Tools and Guidance Notes).
- How the project delivers on the commitment, legal or permitting requirement, or control objective. project activities and timelines of each activity.
- project beneficiaries, including vulnerable groups.
- Delivery mechanism of the project.
- Outline of project-critical success factors, risks and mitigation factors, and assumptions.
- Sustainability/exit strategy for the project.
- Identification of critical internal and external stakeholders for project planning and implementation.
- Highlight any interdependencies that are critical for the successful delivery of the project.
- An engagement strategy for the project.
- Safety, security, environmental and health risks related to the project.
- Reporting, monitoring and evaluating arrangements at the project level, including requirements for progress reporting and what this should entail (see Tk 8 below).
- Roles and responsibilities for planning and implementing the project.
- The project schedule and budget, including contributions from partner organisations.
The project ToR should be used to procure an organisation to implement the project, where necessary. The team should actively participate in the procurement process, from developing the tender documents, developing shortlists for implementers, reviewing and scoring proposals, and interviewing prospective implementers. In addition to procuring an implementing party based on a completed project design, tenders can also be used as a competition to see who brings the most suitable solution to the problem as well as a means to gather additional expert advice on effective intervention solutions. See Figure 4A.3 below for a process overview from element prioritisation to SoWs and project ToRs.
For projects where the annual budget exceeds $500,000, or where the total budget for the project exceeds $1 million, engagement and approval need to be sought from the Group Head of Responsible Business Partnerships.
A summary of the Tasks 3 to 5 is shown in Figure 4A.3.
FIGURE 4A.3 From element prioritisation to project-specific ToR development