A review to ensure that contract terms regarding social performance have been met must be conducted, and any discrepancies or gaps must be addressed before the C(S)MP is signed off as completed. In particular, all commitments the contractor is responsible for implementing must be closed-out. All grievances and incidents in which the contractor is involved must be closed-out and associated corrective measures should be completed. The close-out meeting should include lessons learned and opportunities for improvement regarding social performance management.