1.Governance
1.1 Introduction
1.2 Leadership and culture
1.3 Social performance resourcing
1.4 Social performance management committee
1.5 Monitoring and evaluation
1.6 Tools
1. Governance
Role of leadership in delivering the Social Way requirements
Embedding a multi-disciplinary approach
Performance management
Roles
Skills required in social performance team members
Team size
Social performance team performance metrics
Awareness-raising and training
Budget
External consultants and how to manage effectively
SPMC purpose and scope
SPMC discussion topics
What is meant by monitoring versus evaluation – how do they differ?
Aligning monitoring and evaluation with operational risk management language
Considerations in monitoring and evaluation approach
Setting indicators
Considering vulnerable groups in monitoring and evaluation
Participatory monitoring and evaluation
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