Task 7 - Log grievances
All grievances should be logged in a centralised place in the form of a register and/or online system, where information about the complaint and complainant, the date the grievance was received and closed-out, the preliminary and final consequence ratings, and other relevant information is captured. As all grievances relate to actual or potential incidents, the related (actual or potential) incident should be logged with the grievance. This can be logged as one entry in the same register or system provided that, where relevant, the incident log captures where a grievance was also raised.