Task 15 ‒ Adjust
The results of the monitoring and evaluation process should be used to adjust the grievance process and enhance it as required. Also important are the implications for other processes ‒ especially stakeholder engagement, the identification of potential impacts and risks, and the design and implementation of projects. For instance, recurring grievances on similar topics may indicate the need to develop a communications strategy, to implement additional mitigation measures, or to change a current practice.